Updated: Updated: February 2023
Date of next review: February 2024
This Quality Policy Statement provides the framework to assist WCF with its commitment to provide our customers with products and services of a consistently high standard, greatest value and superior customer service, as well as satisfying applicable regulatory and legislative requirements. We seek to exceed customer expectations and encourage them to form long term partnerships with us and strive to be their preferred supplier. Customer retention is a core pillar of our strategies. We seek to improve customer experience to ensure that they want to stay with us for the long term and recommend us to their friends and family. We commit to review our quality systems, processes and procedures to achieve continuous improvement.
We ensure that we try to meet the requirements of all our safety, environmental, charitable, regulatory and legislative responsibilities. Some of our businesses have also achieved ISO9001 accreditation.