At WCF Chandlers, we are proud of the fact that we provide the highest level of customer service to our customers. We recognise that anyone aged 75 and over may be vulnerable during the colder winter months, and how important a reliable supply of heating oil can be. Taking additional care of our more vulnerable customers is important to us. That’s why we have been part of the Cold Weather Priority Initiative since 2018, and why WCF Chandlers offer peace of mind when it comes to your heating oil. As a local supplier of domestic heating oil, you can register yourself, a friend or family members with us who might benefit from the Cold Weather Priority Scheme. There is no charge for this service, we want to ensure you keep safe this winter.
The Cold Weather Priority (CWP) enables heating oil suppliers like WCF Chandlers to identify and prioritise vulnerable customers, to ensure they have the fuel they need to stay warm all winter.
The Cold Weather Priority (CWP) scheme is simple in its design, as it is effective at looking after elderly heating oil customers – if your household has one or more residents aged 75 and over, or someone who would be vulnerable if the house didn’t have heating, you are eligible to take part in the scheme. The scheme works by providing an extra layer of support for elderly customers. By knowing exactly how many of our customers are at risk, we can take proactive steps to prioritise fuel deliveries to these customers, particularly during times of fuel shortages or extremely cold weather.
We know that many of our older customers struggle to manually check the level of heating oil in their tank and this can make it difficult to judge the amount of oil needed. To help our customers and provide peace of mind, we now offer an automatic delivery service which we call ‘Tank Smart’.
Our award-winning home heating monitor, Tank Smart, accurately measures the amount of heating oil within your tank. The data can be sent to your mobile phone, tablet or laptop so you can check your supplies, day or night, wherever you are based. The tank's content data is shared with us weekly, allowing us to fill the tank on your behalf as required.
So, you can enjoy hassle-free home heating and say goodbye to the worry of running out - it really is like being on a mains supply! Plus, all our Tank Smart customers receive our premium, clean-burning heating oil, Keromax at no extra cost.
If
you think you might benefit from the Cold Weather Priority Scheme or would
like to find out more about our Tank Smart Service, call us today on 01476
576200 or email us at Sales@wcfchandlers.co.uk
With our domestic heating oil services for homeowners, bulk fuel solutions for farms and businesses, and local village buying groups with thousands of members across Lincolnshire, Nottinghamshire, Yorkshire, Norfolk, Northumberland, and the East Midlands, WCF Chandlers ensures you never run out of fuel, whether it’s home heating oil, gas oil for your farm, or diesel for your commercial operations.
Whether you need heating oil for your boiler, red diesel for farm machinery, or commercial fuels and diesel for your business fleet, we have you covered. Across all our depots, we are committed to providing exceptional value and exceeding expectations with our award-winning service. From affordable heating oil to bulk fuel supplies, WCF Chandlers delivers the right solution for your needs.
Get an instant heating oil quote 24/7 with our easy-to-use and secure online ordering system. Simply enter your postcode to see live heating oil prices near you and place your order anytime.
Emergency
Heating Oil: If you run low, we offer express deliveries and kerosene boxes that can be collected directly from our Grantham depot, giving you peace
of mind when you need fuel quickly.
We also
support local Village Buying Groups, allowing you to benefit from more
competitive prices by grouping deliveries in your area. With thousands of
members, our buying groups reduce distribution costs, and we pass those savings
directly to you. Find your local group and join today.
For
complete convenience, we can even manage your fuel levels with the WCF
Chandlers Tank Smart Monitoring service. And if you’d prefer to spread the cost of
your heating oil, consider our flexible Heating Oil Payment Plans, which allow you to secure the best available price and spread the cost over time.
