It's easy to get through more oil than you had expected, particularly if there's a period of cold weather. We understand that emergencies happen and if you've run out of fuel, we'll always try to get to you as quickly as possible.
If you are unable to wait for a delivery and need emergency heating oil you can collect a 20 litres container from our Head Office Grantham Depot at:
Emergency containers are available at a price of £25.00 (incl. VAT) for 20 litres of domestic heating oil (28 Kerosene).
Please note emergency heating oil is only available for collection during our office opening hours, which are Monday to Friday 9am - 5pm.
*UPDATE MARCH 2020 - PLEASE ACCEPT OUR APOLOGIES, DUE TO THE SPREAD OF CORONAVIRUS THIS SERVICE IS CURRENTLY UNAVAILABLE.*
If you have run out of fuel and need an emergency heating oil delivery, please call us on 01476 576200 and we will do our best to help.
To help avoid heating oil emergencies in the future, we always recommend regularly checking your tank level and planning ahead. By getting a new quote and arranging a delivery in advance you are less likely to run out. Not only will you reduce the risk of running out, you will also be able to take advantage of the 10-day economy delivery service which comes with a lower price per litre than the premium delivery services.
We also have a Tank Smart top up service which can give you peace of mind that you won't run out. The system allows us to see exactly what's in your tank and organise a delivery for you. The Tank Smart top up service can be used in conjunction with our payment plans, meaning you can spread the cost of your heating oil throughout the year. This helps you to avoid large bills during the winter months.